A well run Emergency situation Control Organisation does not take place by crash. It takes planning, technique, and a leader who can explain choices under anxiety. PUAFER006 Lead an Emergency Control Organisation is the Australian competency system created for that leader. If you are the person that has to work with wardens, communicate with emergency services, and lug the worry of the last contact evacuation or shelter in position, this course is written for you.
I have educated and analyzed wardens and primary wardens in workplaces, healthcare facilities, logistics sites, schools, and high rise residential towers. The through line is straightforward. Emergency situations feel disorderly to the unprepared, yet they come to be manageable when functions are clear, communications crisp, and site information is precise. PUAFER006 constructs those behaviors. This guide describes the program, where it sits along with PUAFER005, the sensible expectations on chief wardens, and exactly how to assess whether your website is truly ready.
Where PUAFER006 Fits in the Warden Pathway
Two units underpin most workplace warden structures:
- PUAFER005 Run as part of an emergency situation control organisation covers the role of wardens and communications officers. It concentrates on area moves, standard risk analysis, utilizing resident caution systems, and reporting to the chief warden. PUAFER006 Lead an emergency control organisation steps up to regulate. The emphasis changes to managing the whole incident, designating resources, communicating with emergency services, and making time essential choices with insufficient information.
If you are a flooring warden or area warden, the PUAFER005 course is your standard. If you are, or might act as, chief warden or deputy chief warden, PUAFER006 is the suitable degree. Several organisations mix both. Rotational leaders complete the PUAFER006 course, while the more comprehensive group completes PUAFER005 operate as part of an emergency control organisation, commonly branded as a fire warden course or emergency warden training.
What the PUAFER006 Course Trains You to Do
The expertise emphasis is functional. You will certainly intend, brief, lead, and liquidate emergency incidents in line with AS 3745 Preparation for emergencies in facilities and your website's Emergency situation Plan.
Expect to cover:
- Command and control across the entire site, not simply a single floor Incident triage and classification, translating cues right into decisions Communications discipline on two way radios, phones, PABX, and the resident warning system Using the Emergency situation Control Organisation framework: chief warden, deputy, interactions officer, wardens, and first aid roles Liaison with fire, rescue, and cops, consisting of how to turn over control, supply critical information, and sustain their operations Occupant motion strategies, from partial staged emptyings to sanctuary in place, including flexibility impaired planning Post incident debrief, case coverage, and improvement planning
Simulations are the heart of good chief warden training. Paper plans are fragile till worked out. The fitness instructor should press you into clashing info and time pressure, then instructor the actions that keep control: short orders, shut loophole interaction, and tidy logs.
Chief Warden Duties in Plain Terms
Titles vary throughout organisations: chief warden, chief emergency warden, chief fire warden. The core duties do not. You have readiness and response for the center:
- Maintain the ECO. You make certain there suffice wardens on each floor and shift, that contact lists are present, which the warden course documents are up to date. If your roster has openings, you fill them with replacements or educate even more wardens. Keep the Emergency Plan live. Plans degeneration when buildings transform usage, fitouts change, or brand-new plant is mounted. You collaborate updates a minimum of annually, and after any kind of significant change. That includes discharge layouts, setting up areas, and mobility damaged registers. Run drills that matter. Two fire drills a year prevails in offices, with even more constant drills in complicated facilities like healthcare. You design drills that check something brand-new each time: stairwell congestion, alternate setting up locations, or after hours response. Lead the incident. You trigger the ECO, choose the first technique, coordinate wardens, and control traffic to emergency services. You keep a log, maintain comms brief and specialist, and you maintain individuals safe. Close the loophole. After any event or drill, you collect facts, write the incident report, and drive solutions. That could be a defective door magnet, a dead radio battery, or a policy that placed a contractor in a plant room without induction.
These responsibilities think authority. If monitoring has actually not offered you the mandate to stop lifts, relocate passengers, and call emptyings without asking approval, you are set up to fall short. Take care of that first.
The Web link to PUAFER005 and Warden Training
A chief warden is just as effective as their wardens. The PUAFER005 course constructs the base: just how to move a location, exactly how to examine small threats, exactly how to use a WIP phone or fire sign panel under instructions, and just how to report to the chief. Fire warden training requirements differ with danger, yet the majority of work environments freshen PUAFER005 every 2 years, and hold drills at the very least annually.
Good chief warden training presumes you understand what a warden can genuinely do. In an actual discharge, a floor warden could get rid of 1,500 square metres in four to 6 mins if residents cooperate, however that stretches when a lift entrance hall loads or an accessibility card barrier locks unexpectedly. Every chief warden I value plans with that realism in mind.
Colours, Identification, and Why They Matter
People still inquire about fire warden hat colour and the chief warden hat colour. The convention is straightforward in several websites: red for wardens, white for the chief warden or chief emergency warden, and sometimes yellow for interactions police officers. Some sectors make use of vests instead of helmets. If your group chooses headgears, keep them obtainable and identified. Ensure everyone knows what colour helmet the chief warden uses, since in smoke or sound, colour and a clear vest tag beat task titles.
Do not get precious regarding the gear. Helmets and vests are devices to develop visibility and authority. If you do not implement using them in drills, you will certainly not see them throughout a genuine evacuation when they are most needed.
Chief Warden Needs in the Workplace
Competency is more than a certificate. Employers are in charge of guaranteeing the individual in the chief duty can perform. That typically suggests:
- Completion of a PUAFER006 course from a trustworthy RTO, refreshed every two to three years or sooner if the site adjustments significantly Familiarity with the site Emergency situation Strategy, floor warden network, and building systems: the fire sign panel, automatic fire discovery and alarm, resident warning system, WIP phones, stairwells, fire separated corridors, and door release systems Enough useful workouts to construct radar. Tabletop walk throughs and live drills are both needed. Your proficiency grows when you take care of unpredictabilities like a disabled lift or a dud coinciding with a genuine medical emergency
Some fields include history checks or clinical health and fitness needs. If your website includes hazardous chemicals, an aeronautics security zone, or essential healthcare, anticipate additional work environment particular chief warden requirements layered on top of the training.
Decision Making Under Pressure
The most difficult part of the PUAFER006 lead an emergency control organisation function is triage. Alarm systems are binary. Truth is not.
Consider a three floor workplace where a smoke alarm triggers in the basement parking area at 10:12 a.m. Protection verifies no noticeable smoke at ground level. The fire indicator panel shows Area 7 in alarm system. Parking area air flow has actually turned on. A service provider was hot working an hour earlier in a riser. You have options. You can organize a sharp tone on all floors and investigate, or go directly to emptying. Both are defensible. What matters is that you verbalize your rationale, act decisively, and change program if new information shows up. If the wardens report smoke scent at the initial flooring staircases, you rise. If the parking lot warden discovers a vehicle with a scorched generator and no active fire, you can reset systems and stand down.
Good chief fire warden training forces this selection continuously. With technique, you discover to secure on your Emergency Plan, after that adapt. You discover to maintain comms brief: "Level 1 warden, report stairwell problems," rather than open concerns. You discover to establish a rate, generally in two minute cycles, where you update, inspect safety crucial points, and revise orders.
Communication Discipline
Radios resemble arteries. Block them and the ECO loses oxygen. PUAFER006 training courses insist on message structure. We teach shut loophole: sender gives a guideline, receiver repeats the key points, sender confirms. It feels slow when you are calm, and it avoids expensive errors when you are not. Keep transmissions short, avoid chatter, and make use of simple language. If your team insists on secret language, maintain the checklist tiny and train it till automatic.
The interactions officer setting exists to secure the chief warden's headspace. In a big case, the comms policeman controls the network, prioritises messages, and drip feeds the chief with the essentials. That releases the chief to assume and decide.
The The majority of Usual Failure Points I See
It is very easy to fixate on rare, high drama events. In practice, the very same couple of concerns undermine feedback across many work environments:
- Keys and gain access to. Door control is commonly neglected. Wardens can not sweep if stairway doors secure behind them and their swipe does not hold open. Audit your accessibility controls and method opening fire doors safely throughout drills. Out of date representations. A person alters a fitout, gets rid of a wall surface, or shifts a server space. The discharge layout stays the same. Throughout a smoke event, that mistake wastes minutes. Have an adjustment control set off that flags representation updates. Radio batteries. A dead radio is a brick. Construct a billing lineup, label radios by duty, and test radios at the start of daily in 24/7 sites. Mobility planning. There is frequently a respectful listing of flexibility impaired occupants, after that no real plan for just how to aid them down 2 flights without lifts. Do not wait. Technique relocations to a risk-free refuge and purchase discharge chairs where needed. Complacency after duds. A website that has actually had 4 false alarms in six months will be slower to react on the 5th. The chief warden needs to reset assumptions and maintain drills realistic. Where problem alarm systems repeat, repair the reason with upkeep or redesign.
Resolve these and you get rid of a lot of the rubbing that causes late evacuations and muddled handovers.
What the Assessment Looks Like
The PUAFER006 course analysis usually involves a composed component and a functional analysis. The functional component ought to replicate at least two different emergency situations, such as a fire alarm with staged discharge and a harmful spill with partial isolation and sanctuary in position. You will certainly be analyzed on:
- Following the Emergency Strategy and AS 3745 framework Establishing command, briefing wardens, and making use of the interactions loop Making timely choices, including when to evacuate, hold, or escalate Liaising with emergency situation solutions, including a structured handover: what occurred, where, what has been done, that is missing, and what systems remain in operation Post incident actions: debrief, reporting, and corrective actions
If the assessment seems like a scripted box ticking exercise, ask your RTO for a much more sensible situation. You find out more from one unpleasant, reasonable drill than three disinfected ones.
How Frequently to Refresh
Skills fade without use. Most workplaces schedule chief warden training every 2 years, with an inner capability inspect each year. Websites with high turnover or complicated threats go yearly. Tie refreshers to your drill cycle. If you change alarm system panels, add a second stairwell pressurisation system, or update your occupant advising system, book a short refresher for the chief warden and interactions officer to learn the panel's logic prior to the next drill.
Building a Group, Not a Single Factor of Failure
A chief warden is the conductor, however the orchestra matters more. Construct depth. Train a deputy chief warden per change, plus a minimum of another efficient in tipping up. In multi occupant buildings, coordinate with the structure's base building chief warden and concur who leads when. Method handovers between lessee and base structure during drills. Make clear setting up areas that do not clash with various other renters' flow.

Small websites frequently presume the workplace supervisor will lead during the day. After that a clinical emergency situation happens at 6:30 a.m. when professionals are the only residents. Produce a straightforward after hours method. Offer safety or cleansing team a method to activate the ECO and get an elderly get in touch with on the line quickly. If your security system auto dials a surveillance centre, guarantee they have precise contact checklists, not names 2 years out of date.
Fire Warden Demands in the Workplace
Beyond the primary duty, make the warden network strong. Fire warden requirements differ, but a practical technique is to go for one warden per 20 to 30 occupants, more where residents require aid. Guarantee wardens finish the warden course PUAFER005, revitalize every two years, and go to drills. Provide neighborhood knowledge. Stroll them with plant areas, roofing gain access to, fire hose pipe reel places, manifold places, and WIP phone points. If they have actually never seen the fire indicator panel, they will certainly not be able to analyze it when asked fire warden training requirements to report a zone in alarm.
Wardens require soft abilities too. The hardest component of discharge is closed doors. It is encouraging a persistent companion to leave their desk, or relaxing a worried site visitor. In training, function play those communications. A couple of sentences stated with confidence, coupled with a red vest, can relocate a crowd.
The Function of Chief Fire Warden Course Include Ons
Many RTOs bundle PUAFER006 as chief warden training or a chief fire warden course. The most effective include worth with site details content: your structure systems, your flooring diagrams, your setting up locations. They must additionally cover chief fire warden responsibilities in legal context, so you understand what regulatory authorities anticipate and where monitoring's obligations rest. If your site has high danger hazards, ask the supplier to consist of situation injects pertinent to you, such as gas detection alarms, ammonia plant trips, or lithium battery fires in storage.
A Story from an Actual Drill
In a circulation centre, we ran a staged evacuation during a thunderstorm. Not excellent climate for a drill, yet storms do not book consultations. The chief warden chosen to maintain the office residents inside at a sanctuary factor and evacuated the warehouse to an alternating assembly location under cover. Two mins after the sharp tone, a forklift driver reported a solid smell of burning near the battery charging area. That transformed the plan. The chief escalated to complete emptying, and the interactions policeman called emergency situation services. When the fire crew arrived they found a failed charger with minor smoke damage.
Two lessons stuck out. Initially, the principal's flexible method appreciated the climate yet changed when the danger changed. Second, the forklift operator reported since he had been briefed the day before to inform wardens anything that did not really feel right. That instruction belonged to the chief warden's prep work, not an accident.
Integrating Medical and Safety Events
PUAFER006 is not only concerning fire. Chief warden duties go across over with first aiders and security during clinical events, dangers, or burglar occurrences. Choose early that leads which stream. In several websites, the chief warden manages evacuation and sanctuary choices while the initial aider regulates patient care. For protection threats, your Emergency Strategy must specify when to enter into lockdown, when to leave away from a risk, and exactly how to interact without causing panic. Practice those choices with short tabletop exercises. You do not desire the very first time you pick in between lockdown and emptying to be throughout a genuine threat.
What Good Appears like on the Day
When an auditor or a fire staff shows up after an event, they notice the very same pens of proficiency:
- The ECO activates within seconds, not minutes Radios work and messages are brief and closed loop The fire sign panel is recognized, zones converted right into areas, and a runner sent to verify Evacuation diagrams match the building, and setting up area controllers can represent individuals and report gaps A cool handover occurs at the door for emergency situation services, covering what happened, what you have done, and any type of specific hazards such as gas bottles, battery spaces, or clinical oxygen
None of that arrives by chance. It is the result of a chief warden that took the PUAFER006 course seriously and built a routine of drills, briefings, and maintenance.

Selecting a PUAFER006 Course Provider
Look for an RTO that will certainly train at your website where possible, not just in a classroom. Ask just how they customize situations to your building systems. Confirm they analyze functional management, not only composed answers. If you require both warden training and chief warden training, see if they can run PUAFER005 and PUAFER006 back to back with a joint drill. You keep momentum when the whole ECO discovers together, after that splits into roles.
Check fitness instructor experience. A fitness instructor who has actually stood in front of a fire sign panel at 2 a.m. with a beeping building and an irritable building manager will certainly instruct various information than someone that has only check out the criterion. That lived experience shows up in the small pointers: how to hold a radio so the antenna clears your body, just how to silence a secondary buzzer without resetting the panel, exactly how to speak to an occupant who asserts their meeting can not be interrupted.

Training Regularity and Document Keeping
Keep training documents clean. Preserve a matrix of wardens, days for PUAFER005 and PUAFER006, and pierce engagement. Add a column for radio checks and tools assessments. If you revolve team, publication brand-new starters right into the next warden course and set them with an experienced warden for their first drill. After each drill, document participation, timing from alarm to setting up, and any kind of hold-ups. This pattern information informs you whether you are improving.
Bridging the Gap Between Paper and Practice
Many Emergency situation Strategies look polished and rest unblemished. Make your own beneficial. Distill 6 to eight pages into a fast activity card for the chief warden and wardens: activation actions, emptying choices, crucial contacts, and the handover design template. Store spare cards with the safety helmets or vests. In a stressful occasion, no one wishes to browse 60 pages of policy.
Pair the plan with easy responsive checks. Stroll the staircases twice a year. Check the WIP phones. Open up the FIP, read the areas, and validate you can translate the map. Bring first aiders right into at the very least one drill each year so they know exactly how to function within the fire warden training ECO when a client requires to be moved.
Final Suggestions for New Chief Wardens
Confidence comes from reps. Do the PUAFER006 course, after that request even more circumstances. Welcome your replacement and comms officer to a short tabletop on a quiet morning. Start with a 10 min drill that just examines radios and assembly. Build to a complete emptying with an injected difficulty, like a blocked stairwell. Keep the debrief straightforward and short. Deal with one point each time. After a few cycles your group will certainly move with purpose.
The task carries weight. You hold the security of many people for the very first minutes of an emergency. With the right prep work and a disciplined Emergency Control Organisation, those mins will certainly be enough. PUAFER006 gives you the framework. Your leadership transforms it right into action.
Take your leadership in workplace safety to the next level with the nationally recognised PUAFER006 Chief Warden Training. Designed for Chief and Deputy Fire Wardens, this face-to-face 3-hour course teaches critical skills: coordinating evacuations, leading a warden team, making decisions under pressure, and liaising with emergency services. Course cost is generally AUD $130 per person for public sessions. Held in multiple locations including Brisbane CBD (Queen Street), North Hobart, Adelaide, and more across Queensland such as Gold Coast, Sunshine Coast, Toowoomba, Cairns, Ipswich, Logan, Chermside, etc.
If you’ve been appointed as a Chief or Deputy Fire Warden at your workplace, the PUAFER006 – Chief Warden Training is designed to give you the confidence and skills to take charge when it matters most. This nationally accredited course goes beyond the basics of emergency response, teaching you how to coordinate evacuations, lead and direct your warden team, make quick decisions under pressure, and effectively communicate with emergency services. Delivered face-to-face in just 3 hours, the training is practical, engaging, and focused on real-world workplace scenarios. You’ll walk away knowing exactly what to do when an emergency unfolds—and you’ll receive your certificate the same day you complete the course. With training available across Australia—including Brisbane CBD (Queen Street), North Hobart, Adelaide, Gold Coast, Sunshine Coast, Toowoomba, Cairns, Ipswich, Logan, Chermside and more—it’s easy to find a location near you. At just $130 per person, this course is an affordable way to make sure your workplace is compliant with safety requirements while also giving you peace of mind that you can step up and lead when it counts.